Jump menu


Secondary navigation (back to top)


  • About Us

    • How do I contact NAMAD?

      You can contact NAMAD on our toll free number 800 6267 between the hours of 7:30am - 4:00pm, Sunday to Thursday. Our Customer Care agents are available to assist you with your query. 

    • What is Nakheel Asset Management and Design?

      Nakheel Asset Management and Design (sometimes referred to as NAMAD) is a Nakheel business unit dedicated to design of master communities and post-handover care of your community. Typically, NAMAD looks ... Read More

    • When will more functionality be available?

      New functionality is gradually being built into the web portal. We're hoping to add even more functionality in 2009.

    • Where can I send my feedback on this web portal?

      If you have any comments or suggestions about the Nakheel Communities portal, please Talk to Us here.

    • How do I know who to call?

      It's easy! We've set up our Customer Care Centre to handle all questions, across all communities so you only ever have to remember one number. Our agents are knowledgeable and skilled in handling these ... Read More

    • What are your office hours?

      Our office hours are from 7:30am - 4:00pm from Sunday to Thursday.

    • Can I pay my service charges online?

      Yes. You can now pay your service charges online. Visit our online service charge payment page (https://epayment.nakheel.com/) to find out more.

      For assistance, please Contact Us.

    • Will this website be password protected?

      Eventually, yes. We're hoping to enable a log-in feature to provide you with exclusive information related directly to your community. 

    • Where are your offices located?

      We have offices located in close proximity to our communities. Please check Our Offices for more details.

    • How often is this web portal updated?

      This web portal will be updated regularly with news, events and other important information as it becomes available. Future development of the portal will be phased, so look out for new functionality by ... Read More

    • Can I update my contact details online?

      No, not yet. Once we enable the log-in functionality later this year, we'll be able to allow you to quickly and easily update your contact details. This will help us get in touch with you in case of emergency, ... Read More

  • Property Modifications

    • Can I make modifications to my property?

      Yes, some modifications are permitted. However, approval from Nakheel Asset Management is needed prior to commencement of work. Contact our customer care centre on 800 6267 for more information.