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  • Maintenance Charges

    • The Importance of Maintenance

      The importance of regularly maintaining your property is not something which should be overlooked. It is essential to carry out regular inspections and, in the unfortunate but unavoidable cases where wear ... Read More

  • About Us

    • About Jumeirah Islands

      The Jumeirah Islands development brings high-end family living to the sought after location of Jumeirah, surrounding stunning villas with a series of lakes, winding water features and lush greenery. Part ... Read More

  • Community Facilities

    • How do I contact Nakheel Asset Management?

      To contact Nakheel Asset Management please visit the Talk to Us page to complete a feedback form, or alternatively call our Customer Care Centre toll free on 800 6267. Our Customer Care Agents are standing ... Read More

    • How do I see photos and make comments about my latest community event?

      Check out our Community Events section for information on upcoming and past community events. To register for any upcoming events at Jumeirah Islands, or if you would like to send us any comments on past ... Read More

    • Are there any recreational facilities in Jumeirah Islands?

      There will be a Club House for the exclusive use of JI residents; this is due to be complete in the third quarter of 2008. Additional facilities include a children's playground, walking and cycling tracks.

    • What do I do in case of emergency?

      In case of emergency, or if you have identified a security concern in your community, please contact our Customer Care Centre on 800 6267.

      Our Customer Care agents are available 24 hours a day, 7 days a ... Read More

    • How and when is refuse collected?

      The refuse is collected by Imdaad Waste Management on a daily basis by garbage pickup trucks. For further information please contact NAM Customer Contact Centre on 800 6267 or E-mail: nam@nakheel.com

  • Service Charges

    • How do I pay my service charges online?

      To make an e-payment you will need your property reference number, and customer reference number to authenticate your payment. Both of these will be listed on your service charge invoice. After you enter ... Read More

  • Property Visits

    • Who do I contact to arrange visitor access?

      To arrange visitor or contractor access please contact our Customer Care Centre on 800 6267. Our Customer Care agents are available 24 hours a day, 7 days a week. Alternatively, you can Talk to Us.

    • Will my visitors have easy access to my property? What are the procedures?

      Your visitors will be able to access your villa. They will need to provide details regarding the name of the villa owner/resident, the cluster and villa number. The security guard will then check with ... Read More

  • Maintaining Your Property

    • Can you arrange temperature control for my swimming pool?

      Yes, this service can be provided by NAM Premium Services. For further information please contact NAM Customer Contact Centre on 800 6267 or E-mail: nam@nakheel.com